HP Computer

About a week ago, our relatively new, 7 months old, hard drive crashed overnight. We've had to wait nearly a week for an engineer to come from PC World as the machine was still under warranty. He confoirmed that the C: drive had failed and fitted a new one. He tried to take the old drive aay with him but I said I wanted it to stay so he suggsted I'd have to pay over £100 plus for it but I persisted and he called up his bosses and confirmed that I could keep the old drive without paying. My reasoning was that when chkdsk was run it completed 46% satisfactorily before stopping after encountering an error, so some at least of the drive might be accessible. I'll disconnect an external drive presently connected to the computer and re attach the old drive to see if I can get anything from it .
Any suggestions out there from anyone more computer knowledgeable than me.

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davidjaymz's picture

Everything you've done so

Everything you've done so far is right. If the PC wasn't still under warranty I would have said you could do everything done so far yourself.

Stellar Info (http://www.stellarinfo.com/) has some software (http://www.stellarinfo.com/spwdr.exe) which you can run on the drive to see how much data it would be possible to recover _if_ you brought their software.

There are a few software companies that sell similar software. A quick google search should reveal some (and some reviews too).

As long as the drive is not making any noises, clicking, screeches etc you may be able to recover a sizeable portion of the data.

If its making a lot of noise things are worse and you may have lost everything.

Hope this helps and good luck.

Now is always a bad time to reiterate the importance of backing up your irreplaceable data.